Conference Sessions & Speakers

Keynote Session Speaker:

  Olympic Gold Medalist Phil Mahre

When pursuing success in business or life in general, one can expect obstacles, victories and triumphs, learning from each. Mr. Mahre's keynote presentation will share what an Olympic Gold Medalist has learned from his years of competing on how to overcome life's challenges to be successful.
Named to the US Ski Team at the young age of 15, Phil competed for 9 seasons at the international level, retiring in 1984 after the Olympics. His impressive list of accomplishments include:

  • 1984 Gold Medalist in Slalom Sarajevo Olympics
  • 1980 Silver Medalist in Slalom Lake Placid Olympics
  • 1980 Combined World Champion Lake Placid World Championships
  • Three time Overall World Cup Champion 1981, 82, 83
  • 7 Discipline titles (2 GS, 1SL, 4 Combined)
  • 27 World Cup wins, 69 podiums
Phil is a Northwest Native of Yakima where he still calls home. He enjoys spending time with family and friends. Daily activities could find him water skiing, racing cars, or doing other projects around the Mahre compound. Along with his twin brother Steve, they host the Mahre Training Center ski camps in Deer Valley Resort as well as corporate outings and public speaking.

Insurance Company Panel: 

Join our esteemed panel for an in-depth discussion on the trends and what lies ahead for the industry.


Ryan Dudley, President, Grange Insurance Association

Ken Koehler, President NW Region, Liberty Mutual Insurance

Rick Smith, Regional President, Travelers

Eric Ummel, Regional General Manager NW Region, Safeco Insurance


Thursday, September 21 - 1:30 pm -4:30 pm  (Choose A or B)

Concurrent Workshop A

Business Income Insurance – Avoid the disaster, after the physical disaster

Paul Migdal, Esq, Adjusters International - 3 CE WA

Insurance professionals who participate in this Business Income Insurance class will learn how to protect policyholders from catastrophic loss of income, in the aftermath of property damage. They will gain insights and proven techniques from a licensed public insurance adjuster with decades of experience across the US and internationally. Participants will learn the complex relationship between physical loss and financial loss, and how to insure against the threat of both.

Pre-loss: study and understand the nature of the business and its income.

Post-loss: who hires the forensic accountants? Who researches balance sheets and business plans to accurately present earning potential in “what if” scenarios to the insurance company? Who negotiates the differences between the insured’s and the insurance company’s calculation of loss? Successful insurance recovery can be the difference between resuming operations or closing. Paul Migdal, Esq. provides the framework and examples from his own experience, so insurance professionals will be better able to specify the right types and amounts of property and income insurance for their policyholders.


Concurrent Workshop B

The Leadership Advantage

Kim Busse, Omnia Group

Successful Leaders recognize and appreciate the differences within their teams and manage to those preferences.  Our Leadership Advantage Session explores how behavior influences your management style.  Learn how to use behavioral insight to build and maintain a cohesive, loyal and productive team.   Walk away with real advice on how to “handle” different types of employees.  Learn more about who you are and how you communicate.   Receive honest feedback into your strengths and challenges and how to use that knowledge to your advantage.

Attending this course?  To get the most out of your experience, be sure to take the ASSESSMENT before you come to the conference. The promo-code for attendees to use is WJCT17.

Friday, September 22nd - 1:00 pm - 4 pm  (Choose A or B)

Concurrent Workshop A

Network Security and Privacy, "Cyber Boot Camp"

Steve Hasse, InsureTrust - 3 CE WA

This course provides a comprehensive insight into the emerging and critical subject to Network Security and Privacy “Cyber” insurance. The agents and brokers attending this class will leave with a basic understanding of:

  • Cyber exposures and threats
  • Key elements of protection and prevention
  • Cyber underwriting and evaluation criteria
  • Unique claims challenges and how these are handled
  • Detailed analysis of Cyber forms
  • Current state of the cyber market
  • Future trends

Concurrent Workshop B

Interoffice Dynamics: Sales & Service

Kim Busse, Omnia Group

Let’s Face it…sometimes your office feels like a war zone instead of a team working together to reach common goals.  This seminar will talk about the dynamics necessary for sales and service and how those dynamics work together to make an unstoppable team.

Attending this course? To get the most out of your experience, be sure to take the ASSESSMENT before you come to the conference. The promo-code for attendees to use is WJCT17.




Paul Migdal, Esq., Adjusters International


Kim Busse, Omnia Group


Steve Haase, MSRMI, CPCU, ARM